Logo of Neon Blackfall, the deckbuilder card game

Support - Neon Blackfall



Welcome


Welcome to the Neon Blackfall support page.


If you have any questions, encounter a bug, or need assistance with your account, we're here to help.


Contact:


Support Email:


support@neonblackfall.com

 

We usually respond within 24–48 hours.

FAQ


Do I need an account?


No.


You can play immediately using Guest Mode.


Creating an account is optional and allows you to recover your progress.





Does the game require Internet?


Yes.


Neon Blackfall is an online game. Internet access is required to synchronize progress and play multiplayer matches.





Account Deletion


To permanently delete your account, contact support at:


support@neonblackfall.com

 

or visit: https://neonblackfall.com/delete.html

 

You can also delete your account directly from the game player menu:

I found a bug

 

Please send:


- Device model

- iOS / Android / MAC / Windows version

- Game version

- Description of the issue

- Screenshot if possible

Privacy Policy


https://neonblackfall.com/privacy.html